The new BHGE solution leverages smart tools to provide a direct connection between engineering experts and remote field service engineers, enabling faster response, effective troubleshooting and improved access to information in the field. This real time collaboration enhances visibility on complex issues and minimizes unplanned downtime.
The kit includes a wireless helmet camera, visor projection, comfortable headphones, heavy-duty microphone and thermal handheld camera, providing a hands-free solution that is certified for hazardous areas. A portable tablet is included for support and the connectivity system is based on a mobile 3G or satellite system.
Creating a live collaboration between expert engineers and the local teams has reduced the time to resolve challenges and define the best solutions to ensure our high quality standards.