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An operator in Latin America needed to cut a pipe in order to retrieve a packer bore receptacle. Previous attempts to cut the 4-½-in. tubing were unsuccessful and the operator would be forced to prematurely abandon a producing well if the pipe could not be cut.

Baker Hughes, a GE company (BHGE), was called to perform the operation following four failed attempts by competitors that had tried a chemical cutter and radial cutting torch tools. The BHGE team recommended its Mechanical Pipe Cutter (MPC™) due to its accurate cutting ability and quick deployability. The MPC does not use ballistics or hazardous chemicals, making it safe for transportation by helicopter. However, the leading BHGE MPC expert was in Louisiana, USA, not anywhere close to the well location. Therefore, BHGE deployed its Sabio™ Log from Anywhere Service to enable real-time control of the MPC by the expert using the internet.

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Challenges & Results


  • Packer bore receptacle retrieval in a deep well with deviation of 28°
  • Chromium steel tubing under compression
  • Four previous unsuccessful pipe cutting attempts by competitors using two types of tools
  • Limited time frame due to stopped production on well


  • Precisely controlled real-time pipe cutting operation in Latin America from USA
  • Retrieved receptacle to enable operator to resume production
  • Saved rig time and associated costs due to one-run solution